Company name : STATE STREET
Activity sector : Financial and insurance activities
Company category : Large company
Description of the action
At State Street, we believe that a diverse workforce and an inclusive culture are essential parts of our corporate identity. Thesebeliefs are brought to life by the numerous networks and committees that are active within our office. In the autumn of 2018, these groups, together with other State Street EMEA locations hosted aninclusion & Diversity Week (“ID Week”). We actioned ID Week by facilitating a variety of events (further explained in the below sections) hosted by key employee networks that contribute to State Street’s Overallinclusion & Diversity Ethos.
Context
Inclusion & diversity are embedded in our corporate values and culture. Fostering an environment that encourages the authenticity of employees isn’t just smart, it is essential. By educating, inspiring, and empowering employees at every level, we cultivate a global force of leaders. Employees tend to care aboutinclusion & diversity but sometimes don’t know how to turn their interest into action. The awareness created by ID Week gave employees the information and platform to know more about and get more involved with the following hosting employee networks and organizations:
Employee engagement is a workplace approach yielding an environment for all members of an organization to give their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. The goal of the EEC is to reach the aforementioned conditions through improving motivation, well-being and commitment from employees to reach the company goals.
Encourages Luxembourg employees to participate in variousinclusion programs and affinity groups aligned with State Street Globalinclusion and Diversity (“I&D”). Provides oversight, support and governance to all I&D Networks in Luxembourg.
Aims to foster personal and professional development through networking events, sharing best practices and collaborating over common interests as well as improve work life balance and create a more inclusive workplace at State Street in Luxembourg.
Aims to empower staff to help achieve our sustainability commitments and work on tangible actions e.g. reduce printing, highlight the importance of recycling, create environmental awareness campaigns, share good practice recommendations on environmental aspects as well as discuss plastic usage and sustainable practices with State Street vendors.
Aims to help create a more inclusive culture for LGBT employees and help position State Street as a model for other firms by partnering with the national inter-business network.
Aims to empower women to achieve professional and personal success throughmentoring sharing of perspectives and experiences via networking and training; create a supportive environment for career and personal development and foster recognition and development of female talent at all levels of the organization.
Aims to help both native and non-native English speakers hone their speaking, listening and leadershipskills.
Objectives
The main objectives ofinclusion & Diversity Week were to broaden the knowledge and understanding of all employees oninclusion and diversity at State Street and highlight the importance ofinclusion and diversity across our business and how it is supported by passionate, local, network volunteers. Furthermore, fostering an environment that encourages the authenticity of employees isn’t just smart, it is essential. Ultimately, educating, inspiring, and empowering employees at every level, we cultivate a global force of leaders.
Approach
Between October 8 – 12 2018, State Street in Luxembourg in conjunction with several State Street EMEA offices, hosted aninclusion & Diversity Week. Participants were able to get acquainted with the activities of numerous employee committees and networks that further ourinclusion & diversity efforts. Luxembourg hosted five key events:
As mentioned, ID Week was not exclusive to Luxembourg. Across EMEA, nine countries hosted 72 events, many of which were open to virtual participation. These events covered a variety of topics such as,gender balance, disabilities, mental health, LGBT andrace.
Impact
Through theinclusion & Diversity week, we observed that employees care aboutinclusion & diversity in the workplace (and beyond) but may not know how to get involved or learn more. The communication and awareness platform facilitated by ID Week acquainted employees with the activities of numerous employee committees and networks operating in Luxembourg and the wider EMEA. Participants relayed that they walked away more knowledgeable about theinclusion & Diversity efforts at State Street. Overall, the networks that hosted events in Luxembourg, measured an overall increase in employee participation in the months following ID week.
As this was an EMEA wide event, our colleagues were surprised and impressed with the cultural diversity in our office – the world map (see attached) that was created at the International Fair truly demonstrated one of Luxembourg’s most unique characteristics.
From a measurable perspective, an EMEA wide survey was circulated and the following results were recorded:
Apart from the benefits that this initiative brought to employees, the ID Week also had a powerful impact to the company. Here just a few examples that were observed:
Due to this scenario/outcome and the positive feedback received, we have committed to hosting a similar event in 2019 to continue to remind and educate employees on the importance ofinclusion & diversity and promote the many committees and networks that support these corporate values.
« To do »
Awareness events regardless of budget, size, level of organization are effective and impactful. We do recommend that any organization looking to implement any type of Inclusion & Diversity event considers one of State Street’s core values ‘Stronger Together’. We found that the collaboration between the independent networks was one of the cornerstones of a successful week.
« Not to do »
There is some logistical hurdles and time commitment challenges when hosting a week of events. We would recommend that organizations look to host an Inclusion & Diversity Month, with a couple of events per week in order to maximize overall employee impact and engagement.