In 2017, BBH had the strategic objective to roll out a Diversity andinclusion Training to all HR professionals in the Company including in Luxembourg. This training has taken place in September 2017 and the primary objective is to provide Human Resources professionals with a D&I certification, that will help them integrate the best practices in all aspects of HR from recruitment to onboarding and training.

The Workshops objectives were multiple. The aim was to :

• Understand the role of the Office of Diversity andinclusion within Human Resources
• Communicate the meaning of Diversity andinclusion to HR professionals and its importance to the success of BBH's business
• Improve awareness, understanding and comfort-level with dimensions of diversity that may be particularly challenging
• Improve ability to recognize barriers that may inhibit an inclusive and respectful worjk environment
• Improve the ability to proactively manage situations that occur in the workplace, which could impact our ability and that of our business leaders to create and/or maintain an inclusive and productive work environment

The training has been rolled out in 2 phases. The first phase has been to re-focus on the definition of D& I principles within BBH and the best practice implemented at all level of the organisation. The 2nd phase has been to focus specifically on  Global Cultural Competence

For Global Cultural Competence, we have focused on the fact that developing cultural competence results in the ability to understand, communicate, with, and effectively with people across cultures. We have also received the key dimensions of culture in the workplace (i.e. is our Firm culture independent, or interdependant, do we communicate directly or indirectly, is our Firm more focused on tasks or relationship building).

To identify how HR at BBH can leverage the global cultural competence :

• We will tailor training and development resources for different cultures
• We consider what is important when recruiting and hiring
• Provide guidance to our business leaders on communicating more effectively with different cultures, avoiding misunderstandings, and giving feedback
• Provide guidance to our business leaders on managing meetings, virtual communication and presenting ideas to other cultures